Testimonials
Ben Seekamp
Director,
Northern Interest Group
(SA, NT)
We have been UCB members for 12 years and it has been, and still is, an extremely valuable partnership. We operate in an ever changing, competitive and challenging industry and we can always count on the team at UCB to help us navigate our way. It isn’t just about promotions, or being told about new products, they have a wealth of information with things like store layouts, product displays and help dealing with suppliers. Even though we operate in very remote locations, this has not prevented frequent store visits from the UCB team to give us some on-site help. The weekly emails and the monthly magazines are a very informative read and the annual conference is not to be missed! In short, like any good relationship, the partnership with UCB makes us better, not just as a business but as people.
Damien West
Owner,
Eastside Market BP Toowoomba
(QLD)
Being a member for over 16 years I have found that UCB provides a priceless partnership between the business and suppliers to a level you would never achieve as a stand-alone business.
The consistent pricing of all key lines, great monthly promotional program with great support from the UCB team that are on the ground frequently visiting our store. They provide relevant feedback and store improvement ideas, seeing first-hand what is working for the business and sharing new trends. UCB enables us to show great value to our customers and drives profitability for the business year after year.. Give your business a boost, join UCB!!
Jason Webb
Retail Manager,
Webbs Petroleum and Five Points Petroleum
(NSW & SE QLD)
Being with UCB from their inception 25 years ago has been one of the best business decisions Webbs have made. From the deals with suppliers, monthly customer promotions, helping set up new sites, having access to planograms and price-files and ongoing support from all the UCB team has been key to our success. Each of our sites are members of the UCB buying group and each new store we acquire is immediately signed up.
Having access to these tools gives us more time to focus on other important jobs within our stores.
I would highly recommend it to any convenience store operator to join UCB, despite your size or how good you think your own processes are.
We wouldn't have the positive results we have achieved without Darren and team at UCB. Get your store onboard now!
Greg Gibson
Sales Manager,
City and Regional Fuels
(WA)
City and Regional Fuels has been a Member of UCB for almost 20 years, a testament in its own right. Reg Darren and the crew have been like family over the years, helping us to develop our stores and keep current with our convenience offer. We run 9 stores all with UCB and the monthly promotional program makes our life easy, giving our stores all, they require to look professional and stay competitive. UCB membership saves us money, with their buying strength removing the need to negotiate with suppliers ourselves. UCB’s annual Conference is second to none with a top trade show incorporated, this is a great way to learn from your peers and pick up some great deals. City and Regional Fuels would not be where we are today without their help.
Ian Smith,
Caltex, Kurri Kurri (NSW)
We average over 800 customers through our doors every day, yet our conversion of these customers to a food or coffee related sale was minimal, considering the margins on these items, it was really a no-brainer. This is something we had to do & do right! So when the guys from UCB unveiled the cafe eroma concept at the 2013 conference, I had a light bulb moment. I knew this was meant to be. All I wish, is that we did this sooner. Our pie sales have doubled due to having a more professional looking food display, our wastage has halved due to displaying cold & baking on request and our coffee sales which was non-existent prior to cafe eroma is almost growing every day. Best of all, we have not had to change our staffing levels what so ever, so all of this is additional profit.
Peri Hortis,
fast&ezy Saviges Road,
Moe (VIC)
We’ve been UCB members for over 11 years, so when we decided to pull it down and rebuild, we decided to jump on board with fast&ezy. We pulled down the old building and rebuilt from scratch because it was old and tired. It needed work and we needed more space and it was easier to start again. The guys at UCB are good people who do great deals for us. We liked the idea of what they were doing with fast&ezy and thought we would sign up. We did look around at what some of the others were doing but honestly, all the UCB deals are better than anything else out there, so that’s why we decided to jump on board. The customers response has been very positive. They love the bright colours, the improvements to the store, and they think it’s good for the town. It’s now a service station store that is pleasant and enjoyable to be in and they say you don’t always go to a store this good, that’s comfortable and a great environment.